Welcome to Janewave Investments. Protecting your privacy and maintaining the security of your personal information is important to us. This Privacy Policy explains how we collect, use, store, and protect information when you use our platform, services, and website.

By accessing or using Janewave Investments, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

• Full name
• Email address
• Phone number
• Residential address
• Date of birth
• Identification documents (where required for verification)

Financial Information

• Payment details
• Transaction history
• Wallet addresses
• Investment records

Technical Information

• IP address
• Device information
• Browser type
• Operating system
• Website usage activity

2. How We Use Your Information

Your information may be used to:

• Create and manage user accounts
• Process transactions and investments
• Verify identity and comply with regulatory requirements
• Improve platform functionality and user experience
• Provide customer support
• Send updates, notifications, and important service information
• Detect fraudulent activity and maintain security

3. Identity Verification & Compliance

To maintain a secure investment environment, Janewave Investments may request identity verification documents where necessary. Verification processes help prevent fraud, unauthorized access, and financial misconduct.

4. Data Protection & Security

We implement reasonable technical and organizational measures designed to protect user information against unauthorized access, misuse, alteration, or disclosure.

While we strive to safeguard all information, no online platform or electronic transmission can be guaranteed as completely secure.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyze traffic and usage patterns
• Enhance user experience

Users may manage cookie settings through their browser preferences.

6. Sharing of Information

Janewave Investments does not sell personal information to third parties.

Information may be shared only when necessary with:

• Regulatory authorities or legal bodies
• Service providers assisting platform operations
• Fraud prevention or security partners
• Payment or transaction processing systems

Such sharing occurs only where legally required or operationally necessary.

7. Third-Party Services

Our platform may include links or integrations with third-party services. Janewave Investments is not responsible for the privacy practices, content, or policies of external websites or providers.

Users are encouraged to review third-party privacy policies separately.

8. User Responsibilities

Users are responsible for protecting login credentials, passwords, and account access information. Sharing account details with unauthorized persons may increase security risks.

9. Data Retention

We retain personal information only for as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes
• Enforce agreements and security requirements

10. Your Rights

Depending on applicable regulations, users may have rights to:

• Access stored personal information
• Request correction of inaccurate information
• Request deletion of eligible data
• Withdraw certain permissions where applicable

Requests may be submitted through our support channels.

11. Changes to This Privacy Policy

Janewave Investments reserves the right to update or modify this Privacy Policy at any time. Updated versions become effective immediately upon publication on the website.

Users are encouraged to review this page periodically.

12. Contact Us

For questions regarding this Privacy Policy or personal information handling practices, contact:

Janewave Investments
Email: helpdesk@janetwave.com
Support: helpdesk@janetwave.com
Website: https://janetwave.com/

Committed to transparency, security, and responsible digital investment services.